Money saving tips
- Sign up for the Moss email newsletter. New subscribers receive an instant 10% discount code to use on their first full-price purchase, along with early notifications about seasonal sales and styling tips.
- Take advantage of their group suit hire discount. If you are coordinating outfits for a wedding party, Moss frequently runs promotions such as "hire four suits and get the fifth hire completely free", which helps reduce the overall cost of outfitting your groomsmen.
- Use the free Click & Collect service to have your order sent to a local Moss retail store, avoiding the standard £3.95 shipping fee on smaller orders under £75.
- Shop the dedicated "Sale" and "Outlet" sections on the website to find discounts of up to 60% on premium wool suits, casual shirts, tailored trousers, and leather smart shoes from previous seasons.
- Verify your student, youth, or key worker status to secure a reliable 10% discount on full-priced clothing and accessories year-round.
- Book a free in-store styling consultation. Working with an in-store tailoring expert ensures you select the absolute best fit for your body shape, preventing you from wasting money on incorrect sizing or style choices.
Delivery and returns
Moss offers several reliable shipping options for UK customers:
Standard Delivery: Free on all orders over £75. For orders under this threshold, standard tracked shipping costs £3.95 and typically takes 3 to 5 working days to arrive.
Next Day Delivery: Available for £5.95 on orders placed before the daily cut-off time.
Click & Collect: Completely free of charge with no minimum spend, allowing you to have your parcel delivered to your nearest physical standalone Moss store for convenient pickup.
The retailer operates a clear 28-day returns policy starting from the date you receive your package. To qualify for a full refund, all clothing, formalwear, footwear, and accessories must be returned completely unworn, clean, unwashed, and in their original packaging with all retail tags securely attached.
Please note that custom-made suits, personalized items, and altered garments are strictly excluded from the standard returns policy and cannot be refunded unless they arrive faulty.
Returns are completely free of charge for UK customers. You can return online purchases directly to any physical standalone Moss store for an instant refund. Alternatively, you can use their official online returns portal to generate a prepaid Royal Mail or Collect+ return shipping label to return your items by post.
FAQs
Do they offer a student discount?
Yes, Moss offers a 10% student discount in the UK. You can claim your unique promotional code by verifying your active student status through platforms like Student Beans or UNiDAYS.
Do they offer an NHS or key worker discount?
Yes, Moss provides a 10% discount for key workers, which includes NHS staff, emergency services, social care workers, and teachers. You can unlock your voucher code by verifying your employment status through GoCertify on the official website.
Can I still hire a suit from them?
Yes. The famous Moss suit hire service is fully operational both online and across their network of physical stores. This service is highly popular for weddings, graduations, black-tie events, and ascot races, allowing you to rent premium tuxedos, morning suits, and lounge suits at a fraction of their purchase price.
What is their Custom Made service?
The Moss Custom Made service allows you to design a personalized suit, jacket, or pair of trousers. You can choose from a massive range of premium fabrics, select your preferred lining, buttons, and fit, and have the garment tailored to your exact measurements. This service is available by booking an appointment at selected Moss stores.
Why isn't my voucher code working?
Check the specific terms and exclusions of your code. Most general Moss promo codes apply exclusively to full-priced, ready-to-wear items. This typically means they exclude suit hire orders, the Custom Made tailoring service, alteration fees, sale stock, and clearance items. Ensure that the code is entered exactly as shown, with no trailing spaces.
How to use your discount codes
- Copy the Moss discount code from this page.
- Go to the Moss UK website and add your chosen suits, smart-casualwear, or accessories to your shopping bag.
- Click on the shopping bag icon in the top right corner and select "Go to Checkout".
- On the checkout page, locate the payment and order summary section.
- Find the text field labelled "Promo Code" or "Discount Code", paste your code into the box, and click "Apply" to deduct the savings from your order total before finalizing your payment.
