Money saving tips
- Sign up for the Phase Eight email newsletter to receive an instant 15% discount code to use on your first full-price purchase, along with early notifications about flash sales and VIP clearance events.
- Share the fashion love using their refer-a-friend scheme. When you refer a friend who makes a qualifying purchase, you will both receive a 15% discount code to spend on your next full-price order.
- Return your unwanted online purchases to a standalone physical Phase Eight store instead of using the postal service to avoid paying the £1.95 return shipping deduction fee.
- Shop the dedicated "Sale" and "Outlet" tabs on the website to find discounts of up to 60% on elegant midi dresses, jumpsuits, knitwear, and matching shoes from previous seasons.
- Choose free Click & Collect at checkout to avoid the £3.95 standard shipping fee on smaller orders under £150.
- Verify your student or key worker status to secure a reliable 15% discount on full-priced items year-round.
Delivery and returns
Standard Delivery: Free on orders over £150. For orders under £150, standard shipping costs £3.95 and typically takes 3 to 5 working days to arrive.
Next Day Delivery: Available for £5.95 on orders placed before 8pm Monday to Friday (excluding bank holidays).
Click & Collect: Completely free with no minimum spend, allowing you to have your parcel delivered to any physical standalone Phase Eight boutique for easy collection.
The brand operates a clear returns policy based on whether items were purchased at full price or in a markdown promotion:
Full-Priced Items: Must be returned within 28 days of receipt.
Sale or Outlet Items: Must be returned within 14 days of receipt.
All returned clothing must be unworn, undamaged, and returned in its original condition with all designer tags still securely attached. For hygiene reasons, pierced earrings cannot be returned or exchanged under any circumstances.
UK returns are completely free when taken directly to any physical standalone Phase Eight store. If you choose to return your items by post, you can use their online portal to print a prepaid Royal Mail return label. A small returns administration fee of £1.95 will be automatically deducted from your final refund total. Please note that online purchases cannot be returned to concession counters located within larger department stores (such as House of Fraser, Fenwick, or John Lewis).
FAQs
Do they offer a student discount?
Yes. Phase Eight provides a 15% student discount on full-priced items. You can unlock your unique promotional code by verifying your student status through UNiDAYS.
Do they offer a key worker or NHS discount?
Yes, the brand provides a 15% discount for key workers, which includes NHS staff, emergency service workers, teachers, social care staff, and charity employees. You can claim this discount by verifying your employment through GoCertify on the official Phase Eight website.
Do they sell petite and plus-size ranges?
Yes. Phase Eight designs a dedicated Petite collection proportioned specifically for women 5'3" (160cm) and under. They are also size-inclusive, with their main collection offering garments in sizes ranging from UK 8 to 22.
Is Phase Eight part of a larger retail group?
Yes. Phase Eight is owned by TFG London (a subsidiary of the South African Foschini Group). Its premium sister brands under the same corporate umbrella include Hobbs, Whistles, White Stuff, and the home goods brand Inside Story.
Why isn't my voucher code working?
Check the terms of the voucher. Most general Phase Eight promo codes apply exclusively to full-priced individual clothing and accessories, excluding items already marked down in seasonal sales, gift cards, and the specialized Phase Eight Bridal wear collection. Make sure the code is typed exactly as it appears, with no trailing spaces.
How to use your discount codes
- Copy the Phase Eight discount code from this page.
- Go to the Phase Eight UK website and add your chosen dresses, tailoring, or accessories to your shopping bag.
- Click on the shopping bag icon in the top right corner and select "View Bag & Checkout".
- On the shopping bag page, scroll down to locate the section labelled "Do you have a promotional code?".
- Paste your code into the text field and click "Apply" to deduct the savings from your order total before entering your payment details.
