Money saving tips
- Aside from using discount codes, there are several ways to reduce the cost of your French Connection orders:
- Sign up for the newsletter: New subscribers typically receive a 10% discount on their first full-price order. You will also get early access to sales and exclusive promotions.
- Check the permanent sale section: The "Sale" tab on the French Connection website is updated regularly with discounts of up to 50% or more on clothing, shoes, and homeware.
- Utilize the student discount: Students can verify their status through UNiDAYS or Student Beans to receive a 15% discount on full-price purchases.
- Look out for multi-buy offers: French Connection occasionally runs promotions on basic items, such as "2 for £30" on t-shirts or underwear.
- Spend enough for free delivery: Keep an eye on the minimum spend threshold for free delivery. Sometimes adding a small, inexpensive accessory to your cart is cheaper than paying the standard shipping fee.
Delivery and returns
Standard Delivery: Standard shipping within the UK costs £3.95 and usually takes 3 to 5 working days. Delivery is free on orders over £150.
Next Day Delivery: If you need your items quickly, next-day delivery is available for £5.95. You must place your order before 2:00 PM Monday through Thursday to receive it the following day.
Returns Policy: French Connection has a 28-day returns window. Items must be returned unworn, in their original condition, and with all tags attached.
Return Methods: You can return online orders by post using the pre-paid returns label provided with your package. A fee of £2.50 is deducted from your refund to cover return postage. Alternatively, you can return online purchases to any standalone French Connection store for free.
FAQs
Can I use more than one discount code on an order?
No, French Connection only allows one promotional code to be applied per order. Choose the code that gives the highest savings for your specific items.
Does French Connection offer a blue light discount?
Yes, healthcare workers, teachers, and military personnel can often access a 15% discount through verification platforms like Blue Light Card or similar public service discount portals.
Can I return sale items?
Yes, sale items bought online can be returned within 14 days of receipt for a full refund, which is shorter than the standard 28-day window for full-price items.
Where is my nearest French Connection store?
You can find your closest retail location or outlet by using the "Store Finder" tool on the French Connection website, which lists store hours and contact information.
Why is my French Connection discount code not working?
This usually happens because the code has expired, or the items in your cart are excluded from the promotion. Many codes only apply to full-price items and cannot be used on sale goods or specific collections. Check the terms and conditions of the voucher on our page to confirm any minimum spend requirements or exclusions.
How to use your discount codes
- Applying a discount code to your French Connection order is straightforward. Follow these steps to save on your purchase:
- Browse this page and select the promo code you want to use. Click the code to copy it to your clipboard.
- Go to the French Connection website and add your chosen items to your shopping bag.
- Click on the shopping bag icon in the top right corner of the screen, then click "Checkout."
- On the checkout page, look for the box labeled "Promo Code" or "Discount Code" on the right side of the screen, just below your order summary.
- Paste your code into this box and click "Apply."
- Your order total will update to reflect the savings. Proceed to enter your delivery and payment details to complete your order.
