Money saving tips
- Sign up for the Joules email newsletter. New subscribers receive an instant 10% discount code to use on their first full-price purchase, along with updates on flash sales and upcoming events.
- Take advantage of free Click & Collect. Choosing next-day delivery to a local Next or Joules store is completely free with no minimum spend, helping you avoid standard shipping fees.
- Shop the dedicated "Clearance" or "Outlet" sections on the website to find discounts of up to 60% or more on classic wellies, summer dresses, coats, and kids' clothing.
- Look out for seasonal clearance events. Joules regularly runs significant promotional sales during mid-season clearances, end-of-summer sales, and Black Friday.
- Keep your basket total at £100 or above to automatically qualify for free standard home delivery, saving you the £3.95 standard shipping fee.
- Verify your student, youth, or key worker status to secure a reliable 10% discount on full-priced items year-round.
Delivery and returns
Store Collection (Click & Collect): Completely free with no minimum spend, allowing next-day collection from over 500 Joules and Next stores when ordered by 11pm.
Standard Home Delivery: Free on orders over £100. For orders under this threshold, standard tracked delivery costs £3.95 and takes 3 to 5 working days.
Next Day Delivery: Costs £4.95 for home delivery or £3.50 for delivery to an Evri ParcelShop or Evri Locker, provided you place your order before 11pm.
The brand operates a generous 28-day returns policy from the date of receipt. To qualify for a full refund, all clothing, footwear, and accessories must be returned completely unused, unwashed, and in their original condition with all tags still attached.
Returns are completely free of charge when taken directly to any physical standalone Joules boutique or any participating Next store. You do not need to print a label; the store assistant will scan your items on the till. If you choose to return your order by post or courier (via Evri home collection, an Evri ParcelShop, or an Evri Locker), a return shipping charge of £2.50 will be automatically deducted from your final refund amount.
FAQs
Do they offer a student discount?
Yes, Joules provides a 10% student discount in the UK. You can claim your unique promo code by verifying your student status through platforms like Student Beans.
Do they offer an NHS or key worker discount?
Yes, Joules regularly provides exclusive discounts for key workers, emergency services, and NHS staff. You can claim your promotional code by logging into platforms like the Blue Light Card or Health Service Discounts.
Are Joules and Next connected?
Yes, Joules is owned by Next plc. Thanks to this partnership, you can order Joules items online and pick them up or return them at over 500 participating Next stores across the country, alongside physical standalone Joules retail boutiques.
What are their signature products?
The brand is most famous for its colourful wellington boots (wellies), waterproof raincoats (such as the Coast jacket), hand-drawn floral print clothing, and practical outdoor accessories.
Why isn't my voucher code working?
Check the exclusions list attached to your code. Many general Joules promo codes apply exclusively to full-priced items and exclude outlet clearance stock, third-party brands sold on the website, and gift cards. Make sure that the code is entered exactly as shown, with no trailing spaces.
