Money saving tips
- Sign up for the Free People email newsletter to receive free standard delivery on your first online purchase.
- Download the Free People app to access early notifications for warehouse sales, seasonal markdowns, and exclusive collections.
- Shop the permanent 'Sale' section on the website to find clothing, shoes, and activewear discounted by up to 50%.
- Filter items in the sale category by 'Price: Low to High' to quickly find the largest price reductions on dresses, knitwear, and accessories.
- Look out for seasonal clearance events, such as the summer sale and Black Friday promotions, for limited-time site-wide discount codes.
Delivery and returns
- Standard Delivery: Free on orders over £75. For orders under £75, standard UK shipping costs £3.95 and takes 3 to 5 working days.
- Express Delivery: Costs £5.95 and delivers within 1 to 2 working days.
- Returns: You can return unwanted items in a resalable condition within 30 days of delivery. Online orders can be returned via post using the prepaid returns label provided in the package, which carries a processing fee of £2.95 that is deducted from your refund. Alternatively, you can return online orders to a standalone Free People store in the UK for free.
FAQs
Does Free People offer a student discount?
Yes. Verified students can receive a 10% discount on online orders at Free People. To redeem this offer, verify your student status through your UNiDAYS account at checkout.
Is there an NHS discount available at Free People?
Yes. NHS, healthcare workers, and emergency services staff can access a 10% discount. To redeem this offer, log in to your Blue Light Card account online to claim your unique promo code.
Why is my Free People promo code not working?
Promo codes generally apply to full-price items and exclude already-discounted sale products. Additionally, certain items, partner brands, shipping costs, and gift cards may be excluded from discount codes.
Can I return online orders to a physical Free People store?
Yes. Online purchases can be returned for free to any standalone UK Free People store within 30 days of delivery. You must present your order confirmation email and your original payment card.
How to use your discount codes
- Select the Free People discount code you want to use from our listings and copy it to your clipboard.
- Visit the official Free People UK online store.
- Browse the fashion collections, choose your size, and add your selected items to your shopping bag.
- Click on the shopping bag icon in the upper right-hand corner of the page to open your bag summary.
- In your shopping bag overview, find the input field labelled "Promo Code".
- Paste your copied code into the field and click "Apply".
- Verify that your order total has decreased before proceeding to the checkout page to provide your billing and delivery details.
