Money saving tips
- Join LF Beauty Plus+: Sign up for the free LOOKFANTASTIC loyalty program. Members earn "Plus+ Points" on every purchase, which can be converted into spendable credit vouchers. Higher loyalty tiers unlock premium birthday rewards, early access to brand sales, and exclusive digital promotions.
- Newsletter Welcome Offer: Subscribe to the email newsletter on the LOOKFANTASTIC UK website to receive an immediate 15% to 20% discount code to apply to your first qualifying order.
- Download the LOOKFANTASTIC App: Use the official mobile app to access app-exclusive discount codes, track your loyalty points, and receive real-time notifications for flash sales and limited-edition beauty drops.
- Subscribe to the Beauty Box: Sign up for the monthly LOOKFANTASTIC Beauty Box subscription to receive curated, premium skincare and cosmetics worth over £50 for a fraction of the price, starting at just £13 a month.
- Check the Offers Tab: Before checking out, browse the permanent 'Offers' page on the website to discover active multi-buy deals, clearance sales, and free gift-with-purchase (GWP) thresholds.
Delivery and returns
LOOKFANTASTIC UK provides several delivery options for UK customers:
- Standard Delivery: Costs £3.95, or is free on all orders over £25. Standard shipments typically arrive within two to three working days.
- Next Day Delivery: Costs £5.95, or is free on orders over £80. Orders must be placed before 11:00 PM Monday to Friday (or 9:00 PM on weekends) to qualify for next-day shipping.
- Click & Collect: Available for £2.95, or is free on orders over £25 via participating local pickup points.
The standard return policy allows customers to return unwanted items within 30 days of receipt. Returns are free within the United Kingdom. You can register your return online through the self-service digital returns portal to generate a prepaid Royal Mail or Evri label or QR code. For health, hygiene, and safety reasons, cosmetics, skincare, haircare, and fragrance products can only be returned if they are completely unused, unopened, and in their original packaging with all protective cellophane and hygiene seals intact.
FAQs
Does LOOKFANTASTIC UK offer a student discount?
Verified students receive up to a 20% discount on selected beauty brands. You can claim your unique single-use promo code by verifying your academic status through UNiDAYS, Student Beans, or Youth Discount.
Does LOOKFANTASTIC UK offer an NHS and Key Worker discount?
NHS employees, emergency services staff, and social care workers are eligible for up to a 22% discount on selected lines. To receive your promo code, verify your employment status through the Blue Light Card platform or the Health Service Discounts portal.
What are the benefits of the LF Beauty Plus+ loyalty scheme?
LF Beauty Plus+ is a free loyalty program where members earn points on all purchases, complete beauty profiles for bonus points, receive birthday rewards, and get early access to limited-edition beauty box drops and sales.
Can I return a cosmetics or skincare product after opening it?
No. For strict hygiene and safety reasons, LOOKFANTASTIC UK cannot accept returns, process exchanges, or issue refunds on any cosmetic, makeup, skincare, or perfume products if they have been opened, sampled, or had their protective seals broken.
How to use your discount codes
- Select a LOOKFANTASTIC UK discount code from this page and copy it to your clipboard.
- Go to the LOOKFANTASTIC UK website and add your chosen luxury skincare, makeup, or hair care products to your shopping basket.
- Click on the shopping basket icon in the top right corner of the page to check your order, then proceed to checkout.
- On the checkout page, locate the input field marked 'Got a discount code? Enter it here'.
- Paste your copied code into this field and click 'Add'.
- Confirm that the discount has been successfully deducted from your order total before finalizing your payment details.
