Money saving tips
- Newsletter Sign-Up: Subscribe to the Fragrancedirect email newsletter on the website to receive a 10% discount code to apply to your next online purchase.
- Shop the Clearance Section: Browse the permanent 'Clearance' and 'Sale' categories on the website to find designer fragrances, makeup, and gift sets with discounts of up to 70% off retail prices.
- Free Delivery Threshold: Ensure your order total reaches £30 or more to automatically qualify for free standard UK shipping, bypassing the usual postage charge.
- Download the Fragrancedirect App: Shopping through the official mobile app can provide access to exclusive app-only discount codes and early notifications for seasonal flash sales.
Delivery and returns
Fragrancedirect offers several shipping options for UK domestic deliveries:
- Standard Delivery: Costs £2.99, or is free on orders totaling over £30. Standard shipments typically arrive within three to five working days.
- Next Day Delivery: Costs £4.99. Orders must be placed before the daily afternoon cutoff time to arrive on the next working day.
The standard return policy allows customers to return unwanted items within 14 days of receipt. Returns can be processed through the online returns portal to generate a shipping label. Unless the received items are faulty or incorrect, the cost of return shipping is paid by the customer. For safety and hygiene reasons, perfumes, cosmetics, and toiletries can only be returned if they are completely unused, unopened, and in their original packaging with all protective plastic seals intact.
FAQs
Does Fragrancedirect offer a student discount?
Verified students receive a 10% discount on their online orders. You can obtain your unique single-use promo code by verifying your student status online through Student Beans or UNiDAYS.
Does Fragrancedirect offer an NHS and Key Worker discount?
NHS employees, emergency services personnel, and social care workers are eligible for a 10% discount. To receive your promo code, verify your professional status through the Blue Light Card platform.
Are all products sold on Fragrancedirect authentic?
Yes, all fragrances, cosmetics, and skincare products sold on Fragrancedirect are 100% genuine. The company sources its inventory directly from authorized distributors and brand manufacturers.
Can I return a perfume if I have opened the box or sprayed it?
No. For health, hygiene, and safety reasons, Fragrancedirect cannot accept returns on items that have been opened, sprayed, or have had their protective cellophane wrapping removed.
How to use your discount codes
- Select a Fragrancedirect discount code from this page and copy it to your clipboard.
- Visit the Fragrancedirect website and add your chosen perfumes, aftershaves, or cosmetics to your shopping bag.
- Click on the shopping bag icon to check your order, then proceed to the checkout screen.
- On the checkout page, locate the input field marked 'Promo Code' or 'Discount Code'.
- Paste your copied code into this field and click 'Apply'.
- Confirm that the discount has been successfully deducted from your order total before finalizing your payment details.
