Money saving tips
- Join the Love Your Body Club: Sign up for the free loyalty scheme to earn points on every purchase. Every 100 points accumulated can be converted into a £5 voucher to spend on future orders, and members receive a special £5 gift voucher on their birthday.
- Newsletter Signup Offer: Register for the official email newsletter on the website to receive an immediate 15% discount code to apply to your first online order.
- Use the In-Store Refill Scheme: Purchase a reusable aluminum bottle at participating stores and refill it with your choice of selected shower gels, shampoos, and hand washes to save money on packaging while helping the environment.
- Shop Seasonal Clearance Events: Take advantage of major sales events, particularly the post-Christmas and summer clearances, where popular body butter tubs, gift sets, and skincare essentials are discounted by up to 50%.
- Bundle and Save: Check the website's dedicated 'Offers' section for permanent multi-buy bundles on everyday toiletries, helping you save over individual retail prices.
Delivery and returns
The Body Shop UK provides several shipping and collection options for domestic orders:
- Standard Delivery: Costs £3.49, or is free on all orders totaling over £35. Standard shipments typically arrive within three to five working days.
- Express Delivery: Costs £5.99. Orders arrive within one to two working days.
- Click & Collect: Costs £2.99, or is free on orders over £30 at participating retail stores.
The standard return policy allows customers to return unwanted, unopened, and unused items in their original packaging within 45 days of purchase or receipt. Returns can be processed in person at standalone UK stores free of charge, or sent back via the postal returns portal. Unless the items received were faulty or incorrect, postal return shipping fees are paid by the customer.
FAQs
Does The Body Shop UK offer a student discount?
Verified students receive a 15% discount on their online orders. You can obtain your unique single-use promo code by verifying your student status online through UNiDAYS or Student Beans.
Does The Body Shop UK offer an NHS and Key Worker discount?
NHS employees, healthcare workers, and emergency services personnel can receive a 10% discount online or in-store. To claim your promo code, verify your professional status through the Blue Light Card platform.
Are all products from The Body Shop vegan?
Yes, all product formulas at The Body Shop are 100% vegan and officially certified by The Vegan Society.
Can I stack multiple discount codes at checkout?
No, you can only apply one promotional code per online transaction. However, loyalty vouchers earned through the Love Your Body Club can be used alongside an active discount code.
Do Love Your Body Club points expire?
Yes. Points will expire if they are not spent or converted into vouchers within 12 months from the date they were added to your account.
How to use your discount codes
- Select a The Body Shop UK discount code from this page and copy it to your clipboard.
- Go to the The Body Shop UK website and add your chosen ethical beauty, skincare, or body products to your shopping bag.
- Click on the shopping bag icon in the top right corner of the page to review your selected products, then click through to the checkout screen.
- On the checkout page under the order summary, locate the input field marked 'Promotion Code' or 'Promo Code'.
- Paste your copied code into this field and click the apply button.
- Confirm that the discount has been successfully deducted from your order total before finalizing your payment and shipping details.
