Money saving tips
- Eco-Refills Discount: Purchase L'OCCITANE Eco-Refills for your favorite hand washes, shampoos, and shower gels. These refill pouches contain up to 90% less plastic than original bottles and offer a saving of up to 33% compared to buying a brand-new bottle.
- In-Store Recycling Program: Bring your empty beauty and skincare packaging (from any brand) to a participating physical L'OCCITANE boutique. Through their partnership with TerraCycle, you will receive a 10% discount voucher to spend on a full-priced item in-store.
- Newsletter Signup: Subscribe to the L'OCCITANE email newsletter on the UK website to receive a 10% discount code to apply to your first online purchase of full-priced items.
- Free Delivery Threshold: Ensure your order total reaches £40 or more to automatically qualify for free standard shipping, avoiding domestic delivery fees.
- Select Free Samples at Checkout: Take advantage of the online checkout options to select up to three free samples with every order, allowing you to try premium skincare and perfumes before buying full-sized containers.
Delivery and returns
L'OCCITANE en Provence UK offers several shipping options for domestic deliveries:
- Standard Delivery: Costs £3.95, or is free on orders totaling £40 or more. Standard shipments typically arrive within three to five working days.
- Next Day Delivery: Costs £5.95. Orders must be placed before the daily afternoon cutoff time to qualify for next-working-day delivery.
The standard online return policy allows customers to return unwanted items within 28 days of receipt. Returns can be processed in person at any standalone L'OCCITANE UK boutique for a free refund. Alternatively, you can register your return online via the customer portal to generate a prepaid Royal Mail return label. All returned products must be completely unused, unopened, and in their original, saleable packaging. For health and hygiene reasons, toiletries and cosmetics cannot be returned if they have been opened or used.
FAQs
Does L'OCCITANE en Provence UK offer a student discount?
Verified students receive a 10% discount on online orders. You can obtain your unique single-use promo code by verifying your student status online through Student Beans.
Does L'OCCITANE en Provence UK offer an NHS and Key Worker discount?
NHS employees, emergency services staff, and social care workers are eligible for a 10% discount. To receive your code, verify your professional status through the Blue Light Card platform.
What packaging is accepted under the in-store recycling scheme?
Through the TerraCycle scheme, participating L'OCCITANE boutiques accept empty cosmetics packaging that is typically difficult to recycle, such as lip balm tubes, refill pouches, deodorant sticks, and makeup containers. They accept packaging from any beauty brand, not just L'OCCITANE.
Can I use multiple discount codes on one order?
No. L'OCCITANE UK only allows one promotional code to be applied per transaction. Student discounts, NHS codes, and other voucher offers cannot be stacked in a single purchase.
How to use your discount codes
- Select a L'OCCITANE en Provence UK discount code from this page and copy it to your clipboard.
- Go to the L'OCCITANE en Provence UK website and add your chosen skincare, bodycare, or fragrances to your shopping bag.
- Click on the shopping bag icon to check your order, then proceed to the checkout screen.
- On the checkout page, locate the input field marked 'Promo Code' or 'Enter promo code'.
- Paste your copied code into this field and click the button to apply it.
- Confirm that the discount has been successfully deducted from your order total before finalizing your payment details.
