Money saving tips
- Download the Beauty Bay App: Shopping through the official mobile app often gives access to exclusive discounts, such as 15% off your first app order.
- Join the Tribe Loyalty Program: Sign up for the free rewards scheme to earn points on your purchases. These points can be converted into cash-off vouchers for future orders.
- Newsletter Sign-Up: Register your email address on the website to receive a 10% discount code to use on your next purchase.
- Shop the Outlet and Sale Sections: The website has a permanent sale page where you can find discounted makeup palettes, skincare, and hair accessories marked down by up to 50%.
- Free Delivery Threshold: Place an order totaling £25 or more to qualify for free standard delivery within the UK.
Delivery and returns
Beauty Bay offers several shipping options for UK customers:
- Standard Delivery: Costs £2.95, or is free on orders over £25. Delivery takes two to three working days.
- Next Day Delivery: Costs £4.95, or is free on orders over £80. Orders must be placed before the daily evening cutoff time.
The standard return policy allows customers to return unwanted items within 14 days of receipt. Returns must be registered through the online portal. You can return items via drop-off services such as Evri or Royal Mail. For hygiene reasons, cosmetics, skincare, and hair products cannot be returned if they have been opened, used, or if the protective hygiene seals are broken.
FAQs
Does Beauty Bay offer a student discount?
Verified students receive a 10% discount on their purchases. You can obtain your unique promo code by verifying your student status online through UNiDAYS or Student Beans.
Does Beauty Bay offer an NHS and Key Worker discount?
Healthcare workers, emergency services staff, and social care employees are eligible for a 10% discount. To receive your code, verify your employment status through the Blue Light Card platform.
Are By BEAUTY BAY products cruelty-free?
Yes, all products under the own-brand line, By BEAUTY BAY, are certified cruelty-free by PETA. This means neither the finished products nor the ingredients are tested on animals.
Can I return makeup items that I have opened?
No. For health and hygiene reasons, Beauty Bay does not accept returns on cosmetics, skincare, or haircare items if the packaging has been opened, the product has been used, or the security seal is broken.
How to use your discount codes
- Select a Beauty Bay discount code from this page and copy it to your clipboard.
- Go to the Beauty Bay website and add your chosen cosmetics, skincare, or beauty tools to your shopping bag.
- Click on the shopping bag icon to check your order, then proceed to the checkout screen.
- On the checkout page, locate the input field marked 'Promo Code' or 'Discount Code'.
- Paste your copied code into this field and click 'Apply'.
- Verify that the discount has been deducted from your order total before finalizing your payment details.
