Money saving tips
- Join My Lancôme Rewards: Register for the free loyalty program to earn points on all your purchases. Members receive a 10% discount code for their next order, deluxe birthday gifts, and early access to newly launched collections.
- Newsletter Signup Offer: Subscribe to the email newsletter on the Lancôme UK website to receive an exclusive 10% discount code to apply to your first order.
- Choose Complimentary Samples: Select up to two complimentary deluxe samples with every single online order at checkout, allowing you to try premium skincare and fragrances before purchasing full-size versions.
- Look for Gift with Purchase (GWP) Deals: Lancôme frequently runs promotional periods where customers receive a free luxury cosmetic bag packed with travel-sized products when they meet a minimum spend threshold, typically around £70 or £80.
Delivery and returns
Lancôme UK offers several shipping options for domestic deliveries:
- Standard Delivery: Costs £3.95, or is free on all orders over £50. Standard orders typically arrive within three to five working days.
- Next Day Delivery: Costs £5.95. Orders must be placed before the daily afternoon cutoff time to ensure next-working-day delivery.
The standard return policy allows customers to return unwanted items within 28 days of receipt. Returns are free of charge. You can generate a free return shipping label online through the returns portal to send your parcel back via Royal Mail or Evri. For health and hygiene reasons, cosmetic, skincare, and fragrance products can only be returned if they are completely unused, unopened, and in their original packaging with all protective cellophane seals intact.
FAQs
Does Lancôme UK offer a student discount?
Verified students receive a 10% discount on their online orders. You can obtain your unique single-use promo code by verifying your student status online through UNiDAYS or Student Beans.
Does Lancôme UK offer an NHS and Key Worker discount?
Healthcare employees, emergency services staff, and social care workers are eligible for a 10% discount. To claim your discount, verify your professional status through the Blue Light Card platform.
What are the tiers of the My Lancôme Rewards program?
The loyalty program features three tiers: Rose Gold, Gold, and Platinum. As you spend and accumulate points, you unlock increasingly premium benefits, such as complimentary shipping on all orders, private styling consultations, and enhanced birthday rewards.
Can I return a lipstick or perfume if I do not like the shade or scent?
No. For safety and hygiene reasons, Lancôme UK only accepts returns on cosmetic and fragrance products that are completely unopened, unused, and in their original, resellable condition.
How to use your discount codes
- Select a Lancôme UK discount code from this page and copy it to your clipboard.
- Go to the Lancôme UK website and add your chosen luxury skincare, cosmetics, or perfumes to your shopping bag.
- Click on the shopping bag icon to review your selected items, then proceed to the checkout screen.
- On the checkout page, locate the input field marked 'Promo Code' or 'Promotion Code'.
- Paste your copied code into this field and click the apply button.
- Confirm that your order total has successfully decreased before entering your payment details.
