Money saving tips
- Sign up for the YOOX email newsletter to receive an instant 15% discount code to use on your first purchase, along with exclusive updates on private sales and flash promotions.
- Register for a free MYOOX customer account. This unlocks the "Première" feature, allowing you to save your favorite designers, sizes, and personalized searches. YOOX will email you the moment those specific items drop in price or back-instock.
- Download the official YOOX mobile app. App users often receive push notifications for app-only flash sales, private collections, and exclusive discount codes that are not available on the main desktop website.
- Shop the dedicated "Clearance" tab on the homepage. This section features final-season markdowns where you can find genuine designer shoes, jackets, and dresses discounted by up to 80% off original retail prices.
- Group your purchases together to ensure your basket meets or exceeds the £200 threshold, automatically removing the standard £9.00 delivery fee.
Delivery and returns
Because YOOX orders are packaged and dispatched directly from their central distribution hubs in Italy, transit times and delivery costs are tailored for UK customs clearance:
Standard Delivery: Free on all UK orders over £200. For orders under this threshold, standard shipping costs £9.00 and typically takes 4 to 7 business days to arrive.
Standard UPS Access Point: Costs £9.00 and allows you to pick up your package from a local collection point in 4 to 6 business days.
Express Delivery: Costs £12.00, guaranteeing delivery within 2 to 3 business days for orders placed before 3:30pm GMT.
The retailer operates a clear 30-day returns policy starting from the calendar date you receive your package. To qualify for a full refund, all designer garments, shoes, and accessories must be returned completely unworn, clean, unwashed, and in their original condition with all brand tags and plastic security seals fully intact. Pierced jewelry and cosmetics are strictly final sale, and underwear or swimwear must keep its protective hygiene seals intact to be eligible.
Returns carry a fee of £9.00, which is automatically deducted from your final refund amount if you choose to use the pre-printed UPS return shipping label included inside your original parcel.
Because packages are being returned back to their central warehouse in Italy, UK customers must complete an extra customs step to avoid severe transit delays. You must fill out three copies of the Return Proforma Invoice included with your parcel, ticking the returned items and signing each original document. Place all three copies inside a transparent envelope and attach it to the outside of your parcel before dropping it off at a UPS collection point.
FAQs
Do they offer a student discount?
Yes, YOOX offers a 15% student discount in the UK. You can claim your unique promo code by verifying your active student status through platforms like Student Beans or UNiDAYS.
Do they offer a graduate discount?
Yes, the brand recognizes the transition from study to work by offering a 15% graduate discount in the UK. This offer can typically be unlocked for up to five years after completing your degree.
Are the designer products authentic?
Yes, 100%. YOOX works directly with prestigious fashion houses, authorized distributors, and luxury brands to source their inventory, guaranteeing that all featured pieces are completely genuine and arrive in original packaging.
Why is YOOX so cheap?
YOOX acts as an outlet for high-end fashion houses to clear out unsold stock from past collections and runway shows. Because they purchase this excess luxury inventory in bulk directly from the brands, they are able to offer iconic designer wear to consumers at heavily discounted outlet prices.
Why isn't my voucher code working?
Check the exclusions attached to your code. Most general YOOX promo codes apply exclusively to full-priced individual fashion and accessories, which means they exclude clearance stock, items in the "Clearance" tab already marked down by up to 80%, art objects, and specific high-end designer brands. Make sure the code is entered exactly as shown, with no trailing spaces.
How to use your discount codes
- Copy the YOOX discount code from this page.
- Go to the YOOX UK website and add your chosen luxury fashion, shoes, or home design pieces to your shopping bag.
- Click on the shopping bag icon in the top right corner of the page.
- On the shopping bag page, review your items and locate the text field labelled "YOOXCODE".
- Paste your code into the box and click "Apply" to deduct the savings from your order total before selecting "Proceed to Checkout" and entering your payment details.
