Money saving tips
- Download the Vestiaire Collective app. The brand frequently offers exclusive welcome discounts (such as £20 or 10% off) that are only valid for first-time orders placed through the app.
- Use the "Make an Offer" feature to negotiate. Most sellers expect some negotiation and are willing to accept a lower price to secure a quick sale.
- Opt for "Direct Shipping" on lower-risk items or trusted sellers. This saves you the £15 physical authentication fee and gets your package delivered quicker.
- If a private purchase does not fit, make sure to relist it within the 72-hour window. This allows you to resell the item without paying any selling fees, recouping your money.
- Save your favourite searches and items to your wishlist. You will receive instant notifications on the app or via email if the seller drops the price of the item.
Delivery and returns
Shipping fees and delivery times depend on where the seller is located and the shipping method chosen. "Direct Shipping" is the fastest and cheapest option, as the item bypasses the physical authentication hub. "Authenticated Shipping" takes longer and incurs an authentication fee (typically around £15) alongside standard delivery charges.
Their return policy is determined by the seller's status:
Individual Sellers: Items bought from private individual sellers are final sale and cannot be returned if you change your mind or if the item does not fit. However, you can relist the item for sale on the platform free of charge within 72 hours of delivery, keeping 100% of the proceeds.
Professional Sellers: If you purchase an item from a registered professional seller (indicated by a "Professional" badge on the listing), you can return the item for a full refund within 14 days of receipt.
Inaccurate Listings: If an item from any seller does not match its description or has counterfeiting issues, you must repor
FAQs
Why isn't my voucher code working?
Check the specific terms and conditions of the voucher. Most Vestiaire Collective promo codes require a minimum spend (for example, £150 or £250) and are often restricted to first-time buyers or app transactions. Additionally, discount codes apply only to the price of the item and cannot be used to cover shipping or authentication fees.
Can I stack discount codes?
No, the checkout system only allows you to use one promo code per transaction. You cannot combine multiple codes or stack them with student and referral offers.
Are all items authenticated before being shipped?
No, physical authentication is optional. Buyers can choose between "Direct Shipping," where the seller posts the item straight to the buyer, or "Authenticated Shipping," where the item is sent first to a Vestiaire Collective hub to be physically inspected and authenticated by their team of experts for an additional fee.
What is the "Make an Offer" feature?
The "Make an Offer" button allows buyers to negotiate the price of an item directly with the seller. Buyers can propose an offer that is up to 30% lower than the listed price, which the seller can then accept, decline, or counter.
Do they offer a student discount?
Yes, Vestiaire Collective offers a student discount. You can access the promo code by verifying your student status through UNiDAYS or Student Beans. This typically provides a percentage-off discount (such as 10% or 15% off) on your first purchase, up to a specified spend cap.
How to use your discount codes
- Copy the Vestiaire Collective discount code from this page.
- Go to the Vestiaire Collective website or open their app, select your item, and add it to your bag.
- Choose your shipping method (Direct Shipping or Authenticated Shipping) and proceed to the checkout page.
- On the checkout page, locate the payment step and find the field labelled "Promo Code" or "Discount Code".
- Paste your code into the box and click
