Money saving tips
- Join Harrods Rewards: Sign up for the free Harrods Rewards loyalty program. Members earn points on all online and in-store purchases (earning 1 point for every £1 spent). Accumulated points are converted into cash-off balances (where 500 points equal £5) to spend on future purchases.
- Shop the 10% Off Weekends: Harrods regularly hosts exclusive promotional weekends offering a sitewide 10% discount for registered Harrods Rewards members. Joining the free loyalty program instantly grants you access to these valuable events.
- Browse the Seasonal Sales: Plan your high-end designer purchases around Harrods' famous Summer and Winter clearances. These major sales features discounts of up to 50% on luxury fashion, handbags, designer footwear, and fine homeware.
- Subscribe to the Newsletter: Register your email on the website to receive early alerts about upcoming seasonal clearances, private designer sales, and exclusive rewards promotions.
- Use Free Click & Collect: Avoid domestic home delivery fees by opting for the Click & Collect service to pick up your order directly from the physical Knightsbridge store in London.
Delivery and returns
Harrods provides several shipping and collection options for domestic UK customers:
- Click & Collect: Free of charge. Orders can be collected from the Knightsbridge store in London, with items typically ready for pickup within three to five working days.
- Standard Delivery: Costs £5.95, or is free on orders totaling over £250. Standard deliveries typically arrive within three to five working days.
- Next Day Delivery: Costs £12.00. Orders must be placed before the daily afternoon cutoff time to qualify for delivery on the next working day.
The standard return policy allows customers to return unwanted items within 14 days of receipt. Returns can be processed in person free of charge at the Customer Service desk inside the Knightsbridge department store. Alternatively, online purchases can be returned by post using the prepaid shipping label generated through the digital returns portal. Items must be unworn, undamaged, and returned in their original packaging with all security tags and designer labels intact. For health and hygiene reasons, cosmetics, perfumes, underwear, and pierced earrings are strictly non-returnable if they have been unsealed or opened. Custom-made, personalized, and altered items are also exempt from standard return terms.
FAQs
Does Harrods offer a student discount?
Harrods does not typically offer a permanent, standalone student discount code. However, student shoppers can register for the free Harrods Rewards loyalty program to collect points on purchases, access exclusive member-only 10% off promotional weekends, and shop major seasonal clearances.
Does Harrods offer an NHS and Key Worker discount?
Harrods does not provide a continuous, standard discount for NHS employees or key workers online. Eligible shoppers should sign up for the free Harrods Rewards scheme to collect reward points on all their purchases and access exclusive member-only shopping events.
What is Harrods Rewards and what are the benefits?
Harrods Rewards is a free loyalty program where members earn points on all online and in-store purchases. Earned points are converted into cash rewards (500 points = £5) to spend at Harrods. Higher loyalty tiers unlock additional benefits, such as complimentary standard shipping, personal shopping services, and birthday rewards.
Can online orders be returned to the Knightsbridge store?
Yes, online purchases can be returned for free to the customer service desk at the Knightsbridge department store in London within 14 days of receipt. You must present your digital invoice or order confirmation as proof of purchase, and items must remain unworn with all designer tags attached.
How to use your discount codes
- Select a Harrods promo code from this page and copy it to your clipboard.
- Go to the Harrods UK website and add your chosen designer clothing, beauty products, or gourmet food items to your shopping bag.
- Click on the shopping bag icon to check your order, then proceed to the checkout screen.
- On the checkout page under the payment section, locate the input field marked 'Promo Code', 'Discount Code', or 'Enter Promo Code'.
- Paste your copied code into this field and click 'Apply'.
- Confirm that the discount has been successfully deducted from your order total before finalizing your payment details.
