Money saving tips
- Newsletter Welcome Offer: Subscribe to the official White Stuff email newsletter on their homepage to receive an immediate 15% discount code to apply to your first online purchase of full-priced items.
- Shop the White Stuff Outlet: Browse the dedicated online 'Sale' and outlet sections to find knitwear, dresses, trousers, and accessories marked down by up to 50% or 60% off original retail values.
- Select Free Click & Collect: Avoid standard home shipping fees by opting for Click & Collect at checkout. Orders can be delivered to your local physical White Stuff boutique free of charge, with no minimum spend required.
- Charity and Community Events: White Stuff frequently partners with local charities and hosts seasonal shopping events where a percentage of sales is donated. Participating in these community drives sometimes unlocks exclusive discount opportunities or promotional gifts.
- Refer a Friend: Participate in the online referral scheme to share a discount code with a friend. Once they complete their first transaction, you will receive a discount voucher to apply to a future purchase.
Delivery and returns
White Stuff UK provides several delivery and collection options for domestic orders:
- Click & Collect: Free of charge. Orders are shipped to your selected local physical White Stuff store and are typically ready for collection within three to five working days.
- Standard Delivery: Costs £3.95, or is free on all orders over £70. Standard shipments typically arrive within three to five working days.
- Next Day Delivery: Costs £5.95. Orders must be placed before the daily afternoon cutoff time to qualify for delivery on the next working day.
The standard return policy allows customers to return unwanted items within 30 days of receipt, which is reduced to 14 days for sale or clearance items. Returns are completely free within the United Kingdom. You can return items in person to any standalone physical White Stuff retail store by presenting your dispatch note as proof of purchase. Alternatively, you can register a postal return online through the returns portal to generate a prepaid shipping label or digital QR code for Royal Mail or Evri drop-off. All returned garments must be unworn, unwashed, and in their original packaging with all tags still attached.
FAQs
Does White Stuff offer a student discount?
Verified students receive a 15% discount on online orders. You can obtain your unique single-use promo code by verifying your student status online through Student Beans.
Does White Stuff offer an NHS and Key Worker discount?
Healthcare workers, emergency services staff, and teachers are eligible for a 15% discount. To receive your promo code, verify your professional status through the Blue Light Card platform.
Can online orders be returned to a physical White Stuff store?
Yes, online orders can be returned free of charge to any standalone UK White Stuff retail store within 30 days of receipt. You must bring your digital order confirmation or dispatch note as proof of purchase. Note that concessions inside department stores (such as John Lewis or Marks & Spencer) cannot accept these returns.
How long do I have to return sale or outlet items?
While full-priced items are covered by a standard 30-day return window, items bought from the sale, clearance, or outlet sections of the website must be returned within 14 days of receipt to qualify for a full refund.
How to use your discount codes
- Select a White Stuff discount code from this page and copy it to your clipboard.
- Go to the official White Stuff website and add your chosen clothing, footwear, or accessories to your shopping bag.
- Click on the shopping bag icon to check your order, then proceed to the checkout screen.
- On the checkout page, locate the input field marked 'Promo Code', 'Discount Code', or 'Enter Promo Code'.
- Paste your copied code into this field and click 'Apply'.
- Confirm that the discount has been successfully deducted from your order total before finalizing your payment and delivery details.
