Money saving tips
- Sign up for a Look Again Personal Account. New account applicants are frequently offered a high-value welcome discount (often 20% or 25% off your first order plus free standard delivery) when making their first purchase on credit. Note: Spread-the-cost credit accounts are subject to credit checks and may incur interest if the balance is not paid in full.
- Download the Look Again app. The brand occasionally runs exclusive app-only promotions and push-notification flash sales that are not advertised on the main website.
- Watch the daily ordering clock. If you need an item urgently, make sure to order before 10:30 pm to utilize their next-day delivery service for £5.99, ensuring fast delivery.
- Shop the dedicated "Sale" and clearance sections on the website to find discounts of up to 70% on clothing, bedding, small electricals, and homeware.
- Look out for seasonal sales. Being a multi-category retailer, Look Again heavily discounts garden furniture and outdoor items in the autumn, and warm winter bedding and coats in the spring.
Delivery and returns
Look Again offers several delivery options for UK mainland customers:
Standard Delivery (£4.49): Dispatched and delivered within 2 to 5 working days.
Next Day Delivery (£5.99): Available on orders placed before 10:30 pm (excluding Sundays and bank holidays).
Stated Day Delivery (£5.99): Allows you to select a specific calendar date for your parcel to arrive.
Large / Heavy Goods Shipping: Oversized items such as furniture or large appliances incur a specialist courier fee ranging from £10.00 to £60.00 depending on the size and weight of the product.
You can return unwanted items within 14 days of delivery for a full refund. The products must be completely unused, undamaged, and returned in their original packaging with all documentation and tags intact. Returns are free for UK customers when processed through the official website using their approved methods, which include dropping the package off at a local Evri ParcelShop, using an Evri Locker, or scheduling a home courier collection.
FAQs
What are the payment options on Look Again?
Look Again offers traditional pay-now checkout options using major debit and credit cards or PayPal. Additionally, they provide a flexible personal credit account (often associated with their "Flexi" or "Personal Account" options) that allows customers to spread the cost of their purchases over weekly or monthly installments, subject to status.
Do they offer a student discount?
No, Look Again does not currently offer an official student-specific discount program through portals like Student Beans or UNiDAYS. However, students can take advantage of first-order discounts and clearance sales available to all customers.
Is Look Again affiliated with Freemans and Grattan?
Yes. Look Again is a sister brand of Freemans, Grattan, Kaleidoscope, Curvissa, and Swimwear365. They all operate under the Freemans Grattan Holdings umbrella, sharing logistics, credit accounts, and customer service resources.
Why isn't my voucher code working?
Check the terms of the voucher. Many Look Again promo codes require a minimum order value or are valid only when you open and pay using a new Look Again Personal Account. Codes also regularly exclude sale items, electrical goods, furniture, and larger garden appliances. Ensure you have entered the code exactly as it appears, without any trailing spaces.
Can I stack discount codes at checkout?
No, the checkout system only allows you to use one promotional code per transaction. You cannot combine multiple codes, such as stacking a first-order discount with a free shipping promotion.
How to use your discount codes
- Copy the Look Again discount code from this page.
- Go to the Look Again website and add your chosen fashion, home, or garden items to your shopping basket.
- Click on the shopping bag icon in the top right corner and proceed to checkout.
- On the checkout page, locate the text box labelled "Offer Code" or "Promo Code" during the payment step.
- Paste your code into the box and click "Apply" to update your order total before finalizing your payment
