Money saving tips
- Newsletter Welcome Discount: Subscribe to the Princess Polly UK email newsletter on the homepage to receive an immediate 10% to 15% discount code to apply to your first online purchase of full-priced fashion items.
- Join Princess Polly Rewards: Sign up for the free loyalty club to earn points on all of your purchases, social media follows, and reviews. Leveling up your tier unlocks perks such as early access to collections, birthday rewards, and spendable credit vouchers.
- Download the Official App: Shop via the official Princess Polly mobile application to receive notifications on app-exclusive flash sales, early restock updates, and unique app-only coupon codes.
- Shop the Sale & Outlet Sections: Browse the permanent 'Sale' pages on the UK website to find thousands of dresses, tops, outerwear, and accessories marked down by up to 60% off original retail values.
- Free UK Shipping Threshold: Ensure your basket total is £60 or more to bypass standard delivery fees and automatically qualify for free home shipping.
Delivery and returns
Princess Polly UK provides several shipping options tailored to UK customers:
- Standard Delivery: Costs £3.99, or is free on all orders over £60. Standard shipments typically arrive within three to five working days.
- Express Delivery: Costs £5.99, or is free on orders totaling over £90. Express orders typically arrive within one to two working days.
- No Customs Charges: All UK orders are shipped with duties and taxes fully prepaid, ensuring you will have no unexpected custom import fees or extra taxes to pay upon delivery.
The standard online return policy allows customers to return unwanted items within 30 days of receipt. Returns must be registered online through the digital UK returns portal to generate a prepaid shipping label or QR code for Royal Mail or Evri drop-off. A flat-rate return shipping fee is automatically deducted from your final refund amount, unless the return is due to a faulty or damaged item. Returned garments must be completely unworn, unwashed, and in their original packaging with all tags still attached. For strict hygiene reasons, cosmetics, earrings, and undergarments with broken hygiene seals are excluded from returns.
FAQs
Does Princess Polly UK offer a student discount?
Verified students receive a 10% to 15% discount on online orders. You can obtain your unique single-use promo code by verifying your student status online through UNiDAYS or Student Beans.
Does Princess Polly UK offer an NHS and Key Worker discount?
NHS employees, emergency services staff, and social care workers are eligible for a 10% to 15% discount. To receive your promo code, verify your employment status through platforms like the Blue Light Card or GoCertify.
Can I return sale items to Princess Polly UK?
Yes, sale items can be returned within the standard 30-day return window, provided they are in their original condition, unworn, unwashed, and with all tags attached. Cosmetics, earrings, and undergarments with broken hygiene seals are excluded.
Will I have to pay customs fees for Princess Polly UK orders?
No, orders placed on the dedicated Princess Polly UK website are shipped with all duties and taxes prepaid or shipped locally, meaning there are no hidden customs fees or extra taxes to pay upon delivery in the United Kingdom.
How to use your discount codes
- Select a Princess Polly UK discount code from this page and copy it to your clipboard.
- Go to the Princess Polly UK website and add your chosen trendy dresses, festival wear, or accessories to your shopping bag.
- Click on the shopping bag icon to check your order, then click through to the checkout page.
- On the checkout page, locate the input field marked 'Gift card or discount code' on the right-hand side.
- Paste your copied code into this field and click the apply button.
- Confirm that the discount has been successfully deducted from your order total before finalizing your payment details.
