Money saving tips
- Join UO Rewards: Sign up for the free UO Rewards program via the website or mobile app. Members receive an immediate 10% discount code for their next purchase, earn points for shopping, writing reviews, or visiting a store, and can redeem points for £5 reward certificates. Members also get early access to major sales and a special discount code on their birthday.
- Newsletter Welcome Discount: Subscribe to the official email list on the Urban Outfitters UK website to secure early alerts about upcoming collections and an immediate 10% promo code to apply to your first full-price order.
- Shop the Sale & Outlet Sections: Browse the permanent 'Sale' and clearance pages online to find thousands of graphic tees, cargo trousers, dresses, and home accessories marked down by up to 70% off original retail values.
- Download the Official UO App: Shop via the official mobile application to easily track your UO Rewards points, receive real-time push notifications when wishlisted items drop in price, and occasionally unlock app-exclusive flash promo codes.
- Bundle Orders to Beat Delivery Costs: Ensure your shopping basket total reaches £30 or above to automatically bypass standard shipping charges and qualify for free domestic home delivery.
Delivery and returns
Urban Outfitters UK provides several flexible delivery and pickup options for domestic orders:
- Standard Delivery: Costs £3.99, or is free on all orders totaling over £30. Standard shipments typically arrive within three to five working days.
- Express Delivery: Costs £5.99. Orders must be placed before the daily evening cutoff time to qualify for delivery on the next working day.
- Click & Collect: Free on orders over £30 (or costs £2.99 for orders below this threshold). You can choose to have your package shipped to a local participating store or Evri parcel drop-off point for pickup within three to five working days.
The standard return policy allows customers to return unwanted items within 30 days of the original delivery or store purchase date. Returns are free of charge within the United Kingdom. You can register your return online through the self-service digital portal to generate a prepaid shipping label or digital QR code for Royal Mail or Evri drop-off. Alternatively, online orders can be returned in person to any standalone physical Urban Outfitters store in the UK for an immediate refund. All returned apparel and home items must be completely unworn, unwashed, undamaged, and inside their original packaging with all product tags still attached. Swimwear and lingerie can only be returned if the protective hygiene seal remains completely unbroken and untampered with.
FAQs
Does Urban Outfitters offer a student discount?
Verified students receive a 10% discount on online orders. During special promotional periods, this discount may increase to 20%. You can claim your unique single-use promo code by verifying your student status online through UNiDAYS or Student Beans.
Does Urban Outfitters offer an NHS and Key Worker discount?
NHS employees, emergency services staff, and social care workers are eligible for a 10% discount on online purchases. To receive your promo code, verify your professional status through the Blue Light Card platform or GoCertify.
How do I earn and redeem points with the UO Rewards loyalty scheme?
UO Rewards is free to join via the app or website. You earn points for making purchases, downloading the app, writing product reviews, sharing on social media, and entering seasonal giveaways. Every 100 points accumulated are automatically converted into a £5 reward certificate that can be applied to future orders.
Can online orders be returned to a physical Urban Outfitters store?
Yes, online purchases can be returned free of charge to any physical, standalone Urban Outfitters store in the United Kingdom within 30 days of receipt. Please bring your digital invoice or order confirmation email as proof of purchase, and ensure the items have all tags attached.
How to use your discount codes
- Select an Urban Outfitters UK discount code from this page and copy it to your device's clipboard.
- Go to the official Urban Outfitters UK website and add your chosen clothing, streetwear, or home items to your shopping bag.
- Click on the shopping bag icon in the top right corner of the page to check your order, then proceed to the checkout screen.
- On the checkout page under the payment details section, locate the input field marked 'Promo Code', 'Discount Code', or 'Enter Promo Code'.
- Paste your copied code into this field and click the apply button.
- Confirm that the discount has been successfully deducted from your order total before finalizing your payment and shipping details.
