Money saving tips
- Sign up for the Joseph Joseph email newsletter. New subscribers receive a tiered welcome discount, offering 10% off your first order, which automatically increases to 15% off if your total basket value reaches or exceeds £100.
- Join the Joseph Joseph rewards scheme. Creating an account allows you to collect reward points as you shop, with every 100 points earned translating to a free £5 voucher to spend on future purchases.
- Take advantage of the refer-a-friend program. When you refer a friend who makes a qualifying purchase, you will receive a code for 15% off your next order.
- Verify your student status with Student Beans to secure a consistent 20% discount on full-priced items throughout the year.
Delivery and returns
Joseph Joseph offers free standard UK delivery on all orders over £40. For orders under £40, a standard shipping fee of £3.95 applies. Standard shipping typically takes 3 to 5 working days. They also offer free express delivery on orders over £150, which otherwise costs a premium fee.
You can return unwanted items free of charge within 30 days of purchase. Products must be unused, undamaged, and returned in their original product packaging. UK customers can
FAQs
Do they offer a student discount?
Yes, Joseph Joseph offers a 20% student discount. You can access your promotional code by verifying your student status through Student Beans.
What is the product guarantee policy?
Items purchased directly from josephjoseph.com come with a free 2-year guarantee against manufacturing defects from the date of purchase. For products bought through authorized third-party retailers, the standard guarantee is 1 year. Some high-end ranges feature extended guarantees, such as 3 years on Totem recycling bins and ironing boards, 10 years on Nest Oven cookware, and up to 20 years on their Space cookware collections.
What is a product batch code?
A batch code is a small circular dial, white sticker, or printed alphanumeric code located on the product or its packaging. It is required to validate any guarantee or warranty claim when contacting customer service.
Why isn't my voucher code working?
Check the specific exclusions attached to your code. Most Joseph Joseph promo codes apply only to full-priced items and exclude outlet stock, spare parts, bin liners, and products that are already discounted in seasonal promotions or clearance events. Make sure you enter the code exactly as it appears, with no trailing spaces.
Can I stack discount codes?
No, the checkout system only allows you to use one promotional code per transaction. You cannot combine student discounts, newsletter welcome offers, and seasonal coupon codes on a single order.
How to use your discount codes
- Copy the Joseph Joseph discount code from this page.
- Go to the Joseph Joseph UK website and add your chosen kitchenware or storage items to your shopping bag.
- Click the shopping bag icon in the top right corner and select "Go to Checkout".
- On the checkout page, locate the order summary section on the right-hand side.
- Find the text box labelled "Discount code or gift card".
- Paste your code into the box and click "Apply" to deduct the savings from your order total before paying.
