Money saving tips
- Sign up for the Active Era email newsletter. New subscribers receive an instant discount code to use on their first order, along with early notifications about flash sales and product launches.
- Purchase seasonal items out of season. You can often find significant discounts on camping tents and sleeping bags during the winter months, and home heating accessories during the summer.
- Check the website during major shopping events. Active Era regularly runs promotions during Black Friday, Cyber Monday, Boxing Day, and summer bank holidays, featuring major price drops on high-ticket items like premium air beds and paddleboards.
- Make the most of their free standard shipping option to avoid paying any extra delivery charges at checkout.
Delivery and returns
Active Era offers free standard delivery to most UK mainland addresses. Deliveries are dispatched quickly and typically arrive within 2 to 4 working days using tracked courier services. Next-working-day priority delivery is also available at checkout for an additional fee.
You can return unwanted items within 30 days of receiving your package. To qualify for a full refund, all products must be completely unused, unbuilt, and returned in their original packaging. The customer is responsible for the return postage costs unless the item arrived damaged or faulty.
FAQs
Do they offer a student discount?
Active Era does not currently offer an official student-specific discount program through platforms like Student Beans or UNiDAYS. However, students can take advantage of newsletter sign-up discounts and sitewide promotional codes.
Do their products come with a warranty?
Yes, Active Era products are backed by a 12-month warranty from the date of purchase. This warranty covers manufacturing defects and structural faults for peace of mind.
Are their air beds suitable for permanent use?
Active Era air beds are designed with premium, durable materials for exceptional comfort. However, they are intended for temporary use, such as accommodating overnight guests or for camping trips, rather than as a permanent daily mattress replacement.
Why isn't my voucher code working?
Check the terms of the voucher. Many Active Era promo codes require a minimum spend or apply only to full-priced items, excluding products already reduced in seasonal clearance sales. Ensure the code is entered exactly as shown, with no trailing spaces.
