Money saving tips
- Sign up for the Diptyque email newsletter to get updates on new product launches, seasonal collections, and invitations to private shopping events.
- Take advantage of the complimentary samples offered at checkout. Diptyque typically includes two free fragrance or skincare samples with every online order, allowing you to try new scents before buying them.
- Look out for limited-edition gift sets and discovery collections. These sets often bundle smaller travel sizes of candles, perfumes, or body care items at a lower combined price than purchasing full-size bottles separately.
- Repurpose your empty candle jars instead of buying new storage containers. The high-quality glass jars make practical organizers for home or office accessories.
Delivery and returns
Diptyque offers free standard UK delivery on orders over £75. For orders below this amount, a standard shipping charge of £5 applies. Most standard deliveries arrive within 3 to 5 working days. Next-day delivery is also available for £8 on orders placed before the daily cut-off time.
You can return unused and unopened items within 28 days of purchase for a full refund. The products must be returned in their original packaging, with the protective cellophane wrapping intact. Returns are free for UK customers when using the prepaid return shipping label provided in the parcel.
FAQs
Can I reuse the empty candle jars?
Yes. Once the wax is fully burnt, you can clean the glass jar with warm water and soap to repurpose it as a makeup brush holder, pen pot, or small vase.
Do they offer a refill service?
Yes. Diptyque sells refills for specific product lines, including their solid perfumes, hourglass diffusers, and certain liquid hand washes.
Do they offer student discounts?
No, Diptyque does not offer student discounts.
Why is my promo code not working?
Diptyque rarely issues public promo codes. Most codes found online are invalid, expired, or restricted to specific customer accounts. Ensure you are typing the code exactly as it appears, without any trailing spaces.
Can I use more than one discount code?
No. The checkout system only allows you to use one promo code per transaction.
