Money saving tips
- Sign up for the Cox & Cox email newsletter to receive an instant discount code (often up to 20% off) to use on your first full-price purchase, alongside early access to seasonal sale events.
- Order free fabric swatches before buying a sofa or upholstered bed. Because returning large furniture incurs a heavy £45 collection fee, testing the fabric in your home first ensures you make the right choice and avoids costly return charges.
- Shop the dedicated "Clearance" tab on the official website to find discounts of up to 50% on end-of-line furniture, discontinued lighting, and seasonal home accessories.
- Buy outdoor furniture and garden accessories at the end of the summer season. Cox & Cox heavily discounts their premium patio sets and fire pits in September to clear warehouse space for winter stock.
Delivery and returns
Cox & Cox calculates delivery charges based on the size and weight of the items in your basket:
Standard Delivery: Costs £5.95 for small to medium parcels and typically takes 3 to 5 working days to arrive via tracked courier.
Large & Heavy Items: Bulky furniture and oversized mirrors require a specialist two-man delivery service. This service costs £45 and includes delivery to your room of choice. The courier will contact you directly to arrange a suitable delivery date.
The brand operates a standard 28-day returns policy starting from the date of receipt. To qualify for a refund, all homeware and furniture must be completely unused, unassembled, and returned securely in their original packaging.
Small items can be returned via their online portal to generate a prepaid Evri or Royal Mail drop-off label, with a small return postage fee deducted from your refund. For large furniture items, you must contact their customer service team to arrange a specialized courier collection. A collection fee (typically around £45) will be deducted from your final refund amount to cover the heavy transport costs. Please note that personalized or made-to-order upholstered items are non-refundable.
FAQs
Do they offer a student discount?
No, Cox & Cox does not currently offer a permanent student discount program through platforms like Student Beans or UNiDAYS. However, students can still secure significant savings by utilizing newsletter sign-up offers and shopping during seasonal sales.
Do they have a trade account?
Yes. Interior designers, architects, and hospitality professionals can apply for a Cox & Cox Trade account. This specialized membership provides access to exclusive trade pricing, bulk order discounts, and dedicated account managers.
Are their products sold in physical stores?
No, Cox & Cox operates exclusively as an online retailer. By avoiding physical showrooms, they are able to manage a massive, constantly updating inventory of premium homeware and deliver it directly to customers across the UK.
Do they offer fabric swatches?
Yes. If you are ordering an upholstered bed, armchair, or sofa, you can order up to five free fabric swatches online. This service helps you match colours and textures perfectly to your existing home decor before making a large financial investment.
Why isn't my voucher code working?
Check the specific terms and exclusions attached to your code. Most general Cox & Cox promo codes apply exclusively to full-priced items and exclude outlet clearance stock, bespoke made-to-order furniture, paint, and gift vouchers. Make sure that the code is entered exactly as shown, with no trailing spaces.
How to use your discount codes
- Copy the Cox & Cox discount code from this page.
- Go to the Cox & Cox UK website and add your chosen furniture, lighting, or home accessories to your shopping bag.
- Click on the shopping bag icon in the top right corner and select "Checkout".
- On the checkout page, locate the payment and order summary section on the right-hand side.
- Find the text box labelled "Discount Code", paste your code into the box, and click "Apply" to deduct the savings from your order total before entering your payment details.
