Money saving tips
- Newsletter Signup: Subscribe to the email newsletter on the Ghost UK website to receive a 15% discount code to apply to your first online purchase, along with updates on upcoming collection launches.
- Shop the Seasonal Sales: Visit the website during major promotional clearances, such as Black Friday and post-Christmas events, to find signature dresses, skirts, and bridalwear marked down by up to 70%.
- Free Delivery Threshold: Ensure your order total reaches £150 or more to qualify for free standard delivery, bypassing the normal shipping fee.
- Low Maintenance Fabric Care: Take advantage of Ghost's unique garment-dyed fabrics which do not require professional dry cleaning. All standard garments can be safely machine washed at 30 degrees and drip-dried, saving on laundry maintenance costs over time.
Delivery and returns
Ghost offers several delivery options for UK customers:
- Standard Delivery: Costs £4.95, or is free on orders over £150. Orders typically arrive within three to five working days.
- Next Working Day Delivery: Costs £8.00. Orders must be placed before 12:00 PM (noon) Monday to Thursday to arrive on the next working day.
The standard return policy allows customers to return unwanted items within 28 days of receipt. Returns and exchanges are free of charge within the UK. You can register your return online through the Royal Mail portal to generate a prepaid label or QR code for drop-off. All returned garments must be unworn, unwashed, and in their original packaging with all Ghost tags and security seals intact. Please note that original shipping fees are non-refundable.
FAQs
Does Ghost offer a student discount?
Yes, verified students receive a 10% discount on full-priced items. You can generate your unique promo code by verifying your academic status online through Student Beans.
Does Ghost offer an NHS and Key Worker discount?
Healthcare workers, NHS staff, and other key workers are eligible for a 10% discount. To receive your promo code, verify your professional status on the Ghost website via the GoCertify portal.
What is the unique Ghost garment dye process?
Ghost garments are constructed from raw, untreated fabric cut several sizes larger than standard. They undergo an intricate boiling, shrinking, and dyeing process which gives the finished apparel a distinctive vintage-inspired crinkled texture, a deep hue, and a luxurious silk-like hand-feel that is fully machine washable.
Can online orders be returned or exchanged in-store?
No, Ghost is currently unable to accept returns or exchanges for online purchases at physical retail stores. All web orders must be sent back using the free prepaid Royal Mail portal to be processed at the central warehouse.
How to use your discount codes
- Select a Ghost UK promo code from this page and copy it to your clipboard.
- Go to the Ghost UK website and add your chosen silk dresses, occasionwear, or skirts to your shopping bag.
- Click on the shopping bag icon in the top right corner of the page to check your order, then proceed to the checkout screen.
- On the checkout page, locate the input field designated for promo codes or discount vouchers (typically located on the right side of the screen below your order breakdown).
- Paste your copied code into this field and click 'Apply'.
- Confirm that the discount has been successfully deducted from your order total before entering your payment and shipping details.
