Money saving tips
- Sign Up for the Matalan Me Scheme: Register for the loyalty card program via the mobile app or website. Members receive immediate welcome vouchers, birthday rewards, early access to clearance sales, and exclusive digital discount codes.
- Newsletter Signup Offer: Subscribe to the email newsletter on the homepage to receive a discount code, which typically provides £5 off your first purchase of £30 or more.
- Shop the Clearance Sale: Browse the permanent clearance section on the website to find clothing, shoes, and home goods marked down by up to 70%.
- Choose Free Click & Collect: You can avoid standard delivery fees entirely by choosing to collect your order at your nearest physical Matalan store, which is free of charge with no minimum spend.
Delivery and returns
Matalan provides several shipping and collection options for UK orders:
- Click & Collect: Free of charge for all orders. Items are typically ready to collect in-store within three to five working days.
- Standard Home Delivery: Costs £3.99, or is free on orders totaling over £49. Delivery takes three to five working days.
- Next Day Delivery: Costs £5.99. Orders must be placed before the daily cutoff time to arrive on the next working day.
The standard return policy allows customers to return unwanted items within 14 days of receipt. Returns are free of charge if you bring your items back to any physical Matalan store. You must provide your dispatch note or order confirmation email as proof of purchase. Alternatively, you can register a return online and send items back via Evri or Royal Mail for a fee that is deducted from your refund. Returned items must be unworn, unwashed, and in their original packaging with tags intact.
FAQs
Does Matalan offer a student discount?
Verified students receive a 10% discount on online orders. You can claim your unique discount code by verifying your academic status through Student Beans.
Does Matalan offer an NHS and Key Worker discount?
Healthcare workers, emergency services, and social care staff can get a 10% discount online and in-store. You can access the discount code by verifying your employment status through the Blue Light Card platform.
What are the benefits of the Matalan Me card?
The Matalan Me loyalty program offers members exclusive discount vouchers, early access to sales, a birthday voucher, and entry into monthly prize draws when they scan their physical card or app at checkout.
Can I return online Matalan orders in-store for free?
Yes, online purchases can be returned to any physical Matalan store within 14 days of receipt for a free refund. You must present your dispatch note or order confirmation email as proof of purchase.
How to use your discount codes
- Select a Matalan promo code from this page and copy it to your clipboard.
- Go to the Matalan website and add your chosen fashion or homeware items to your shopping bag.
- Click the shopping bag icon to check your order, then click through to checkout.
- On the checkout page, locate the input field marked 'Promo Code' or 'Discount Code'.
- Paste your copied code into this field and click 'Apply'.
- Verify that your order total has decreased before entering your payment details.
