Money saving tips
- Sign up for the Jones Bootmaker email newsletter to receive an instant 10% discount code to use on your first full-price purchase, along with updates on upcoming seasonal markdown events.
- Return your unwanted online purchases to a standalone physical Jones Bootmaker store instead of using the postal service to avoid paying the £2.95 return shipping deduction fee.
- Shop the dedicated "Sale" and "Outlet" sections on the website to find discounts of up to 50% on classic leather boots, brogues, heels, and loafers from previous seasons.
- Choose free Click & Collect at checkout to avoid paying the £3.99 standard shipping fee if your order total is under £100.
- Verify your student or key worker status to secure a reliable 10% discount on full-priced footwear year-round.
- Invest in quality shoe care products like leather conditioners and weatherproofing sprays. Taking good care of your leather shoes significantly extends their lifespan, saving you the cost of buying replacements.
Delivery and returns
Standard Delivery: Free on all orders over £100. For orders under this threshold, standard shipping costs £3.99 and typically takes 2 to 4 working days to arrive.
Next Working Day Delivery: Available for £5.99, provided you place your order before their daily afternoon cut-off time.
Click & Collect: Completely free of charge with no minimum spend, allowing you to have your order delivered to any physical standalone Jones Bootmaker store for easy collection.
The retailer operates a clear 30-day returns policy from the date of receipt. To qualify for a refund, all items must be returned completely unworn, undamaged, and in their original packaging with all tags still attached. Shoes must be returned inside their original branded shoebox, which must not be used directly as the outer shipping box.
Returns are free when taken directly to any physical standalone Jones Bootmaker store. For postal returns, you can register your return online through their official portal to generate a prepaid label, and a return postage fee of £2.95 will be automatically deducted from your final refund.
FAQs
Do they offer a student discount?
Yes, Jones Bootmaker offers a 10% student discount in the UK. You can claim your unique promotional code by verifying your student status through platforms like Student Beans.
Do they offer a key worker or NHS discount?
Yes, they provide a 10% discount for NHS staff, emergency services, and key workers. You can access your discount code by verifying your employment status through platforms like the Blue Light Card.
Are the third-party brands on their website genuine?
Yes. Jones Bootmaker is an official authorized stockist for every brand featured on their website, guaranteeing that all designer shoes, boots, and accessories are 100% authentic and come in original brand packaging.
Do they have physical stores?
Yes, Jones Bootmaker operates a network of physical retail boutiques across the UK, allowing you to browse their collections in person or utilize their collection and returns services.
Why isn't my voucher code working?
Check the terms of the voucher. Most Jones Bootmaker promo codes apply exclusively to full-priced items and exclude outlet stock, clearance ranges, shoe care products, and specific high-end heritage brands (such as Loake or Barker) that do not permit promotional discounting. Make sure the code is typed exactly as it appears, with no trailing spaces.
