Money saving tips
- Sign up for the Carvela email newsletter. New subscribers receive an instant 10% discount code to use on their first full-price purchase, along with updates on seasonal sales.
- Return your unwanted online purchases to a standalone physical Carvela or Kurt Geiger store instead of using the postal service to save time on processing.
- Shop the dedicated "Sale" section on the website to find discounts of up to 50% on seasonal boots, statement heels, trainers, and shoulder bags.
- Use the free Click & Collect service to avoid the standard £4.95 shipping fee on orders under £150.
- Verify your student or key worker status to secure a reliable 10% discount on full-priced footwear year-round.
- Look out for seasonal sitewide promotions, particularly during Black Friday, the Boxing Day sales, and mid-season clearances, when the brand regularly applies extra percentage-off discounts.
Delivery and returns
Standard Delivery: Free on all orders over £150. For orders under £150, standard shipping costs £4.95 and typically takes 3 to 5 working days to arrive.
Next Working Day Delivery: Available for £6.95 on orders placed before the daily cut-off time.
Click & Collect: Completely free of charge with no minimum spend, allowing you to have your order delivered to participating standalone Carvela or Kurt Geiger stores for easy collection.
The brand operates a clear 30-day returns policy starting from the date you receive your package. To qualify for a refund, all shoes, boots, and bags must be completely unworn, undamaged, and returned in their original packaging with all designer tags still securely attached. Footwear must include the original, undamaged branded shoebox, which must not be used directly as the outer shipping box.
UK returns are completely free when taken directly to any physical standalone Carvela or Kurt Geiger retail store. Alternatively, you can register your return online through their official returns portal to generate a prepaid Royal Mail or Evri drop-off shipping label.
FAQs
Do they offer a student discount?
Yes, Carvela offers a 10% student discount in the UK. You can claim your unique promotional code by verifying your student status through platforms like Student Beans or UNiDAYS.
Do they offer a key worker or NHS discount?
Yes, Carvela provides a 10% discount for key workers, which includes NHS staff, emergency services, social care workers, and teachers. You can unlock your voucher code by verifying your employment status through GoCertify on the official website.
Is Carvela owned by Kurt Geiger?
Yes, Carvela is owned and operated by the Kurt Geiger Group. Because of this partnership, you can often shop Carvela products on the main Kurt Geiger website, inside Kurt Geiger retail stores, and find past-season stock at discounted outlet prices on Shoeaholics.
What is "All Day Long" comfort technology?
"All Day Long" is Carvela's signature comfort design philosophy. It features dual-density memory foam insoles, custom-molded arch supports, flex-point outsoles, and padded pressure points hidden within fashion-forward silhouettes, allowing you to wear high heels or structured boots all day without discomfort.
