Money saving tips
- Newsletter Sign-Up: Register for the email newsletter on the Boux Avenue website to receive a 15% discount code for your first full-price order.
- Refer a Friend: Share your unique referral link with a friend to give them a 20% discount code. Once they complete their purchase, you will also receive a 20% discount code for your next order.
- Join the Boux VIP Scheme: Sign up for the free loyalty program to earn points on your purchases, which can be accumulated and redeemed for vouchers on future orders.
- Buy the VIP Deluxe Delivery Pass: If you plan to order multiple times a year, purchasing the VIP Deluxe Delivery Pass for a one-off payment of £9.99 provides unlimited next-day delivery for 12 months with no minimum spend.
- Take Advantage of Multibuys: Shop the 'Offers' tab on the website to find consistent multi-buy bundles, such as selected knickers priced at three pairs for £18.
Delivery and returns
Boux Avenue offers multiple delivery choices for UK customers:
- Standard Delivery: Costs £3.95, or is free for all orders totaling over £50. Standard orders typically arrive within three to four working days.
- Next Day Delivery: Costs £5.99. Orders must be placed within the specified daily cutoff time to ensure delivery on the next working day.
- Click & Collect: Free collection is available from standalone Boux Avenue retail stores.
The return policy allows you to return unworn and unused items within 28 days of receipt. Returns are free within the UK and can be processed online through the returns portal to print a pre-paid Royal Mail or Evri label. Alternatively, you can return items in person to any standalone Boux Avenue store for an immediate refund. Due to hygiene reasons, adhesive bras, opened knickers, and items with broken protective seals are excluded from returns.
FAQs
Does Boux Avenue offer a student discount?
Verified students receive a 20% discount on all full-priced items. To claim this offer, verify your student status through platforms like Student Beans or UNiDAYS to receive your unique discount code.
Does Boux Avenue offer an NHS and Key Worker discount?
Healthcare workers, emergency service staff, and teachers are eligible for a 10% discount. Verify your professional status through Blue Light Card or Health Service Discounts to claim your promo code.
Can I return items for free?
Yes, UK returns are free of charge. You can print a pre-paid Royal Mail or Evri label using the online returns portal, or return your items directly to any standalone Boux Avenue store.
What is the VIP Deluxe Delivery Pass?
The VIP Deluxe Delivery Pass is an annual subscription costing £9.99. It grants you unlimited free next-day delivery on all orders for a full year with no minimum spend limit.
Can I use more than one discount code at checkout?
No, you can only apply one promotional code per order. Student discounts, NHS discounts, and standard promo codes cannot be combined in a single transaction.
How to use your discount codes
- Select a Boux Avenue promo code from this page and copy it to your clipboard.
- Go to the Boux Avenue website and add your chosen lingerie, nightwear, or swimwear to the shopping bag.
- Click on the shopping bag icon to review your selected items, then proceed to the checkout screen.
- Locate the promotional input field, which is usually marked 'Discount Code' or 'Promo Code'.
- Paste your copied code into this field and click the 'Apply' button.
- Verify that the savings have been correctly applied to your order total before finalizing your payment.
