Money saving tips
- Sign up for the Hotter email newsletter to receive an instant 10% discount code to use on your first full-price order.
- Download the Hotter mobile app. New app users can often claim a £10 discount on their first in-app purchase and easily track loyalty points.
- Register for the Hotter Rewards program to accumulate points on your purchases, which can later be converted into discount vouchers.
- Use the free exchange service. If your new shoes are not quite the right size or width, requesting an exchange instead of a refund avoids the £2.95 postal return fee.
- Shop the "Clearance" or "Outlet" sections on the website to find discounts of up to 70% on end-of-line styles, last-chance sizes, and off-season boots or sandals.
- Look out for multi-buy promotions. Hotter regularly runs promotions where you can save on purchasing two or more pairs of selected styles.
Delivery and returns
Hotter Shoes offers free standard UK delivery on orders over £120. For orders under £120, standard shipping typically costs £3.95 and takes 2 to 4 working days. Next-working-day priority delivery is available for £6.95 on orders placed before 2pm Monday to Friday.
You can return unwanted shoes within 30 days of receipt. All items must be returned unworn and in their original condition and packaging. If you choose to return your items by post using the prepaid label included in your parcel, a £2.95 postage fee will be deducted from your final refund. However, size or width exchanges for the same style are processed completely free of charge. You can also return items to any standalone physical Hotter store for a free refund or exchange.
FAQs
Do they offer a student discount?
No, Hotter Shoes does not currently offer a student discount.
Do they offer an NHS or key worker discount?
Yes, Hotter provides discounts to key workers and NHS staff. You can access these promotional codes by verifying your employment through portals like the Blue Light Card or Health Service Discounts.
Do they offer half sizes and wide fittings?
Yes. Hotter is known for offering a comprehensive range of half sizes, wide (E) fittings, and extra-wide (EE or EEE) fittings to ensure a perfect fit for every customer.
Why isn't my voucher code working?
Check the specific terms of your code. Most Hotter discount codes only apply to full-priced items and exclude outlet stock, clearance ranges, multi-buy deals, and shoe care accessories. Make sure the code is typed exactly as shown, with no trailing spaces.
Can I use more than one discount code?
No, the checkout system only allows you to use one promo code per transaction. You cannot stack codes on a single order.
How to use your discount codes
- Copy the Hotter discount code from this page.
- Go to the Hotter UK website and add your chosen shoes, boots, or accessories to your basket.
- Click the shopping basket icon in the top right corner of the page to review your order.
- Locate the promotional code text box at the basket stage, paste your code exactly as it appears, and click "Apply".
- Proceed to checkout to complete your transaction with the discount deducted.
