Money saving tips
- Join the Colours Club: Benetton's loyalty scheme is the most effective way to save money year-round. You earn "Dots" (points) for every £1 you spend online or in-store. The programme has three tiers: Fan, Friend, and Family.
- Claim your Welcome and Birthday bonuses: Simply by joining the entry-level "Fan" tier of the Colours Club, you receive a 15% discount code valid for your first 14 days of membership. You also receive an automatic 15% off voucher every year for your birthday.
- Convert Dots into cash vouchers: Once you reach the "Friend" tier (200 Dots), you receive a £10 voucher for every 200 Dots collected. If you reach the "Family" tier (600+ Dots), this reward increases to a £15 voucher for every 200 Dots.
- Always hit the free delivery threshold: Because standard shipping is unusually expensive at £9.50, it is highly recommended to ensure your basket hits the £50 free delivery minimum. Adding a small, inexpensive accessory is often cheaper than paying the standalone shipping fee.
Delivery and returns
Delivery options
Standard UK home delivery costs £9.50. However, this fee is waived entirely if your order totals £50 or more. Deliveries usually arrive within two to five working days. Note that their courier does not deliver on weekends or public holidays, and they cannot ship to PO boxes or the Channel Islands.
Returns policy
Customers have a 14-day window from the delivery date to register a return. You must process the return request through the online portal using your order number and email address. Items must be unworn with all original labels and price tags intact. You can choose to drop the parcel at a local collection centre or book a home courier collection. Refunds can take up to 14 working days to process once the warehouse receives the items.
FAQs
Can I pay in installments?
Yes. UK customers can select Klarna or Clearpay at the online checkout. These providers allow you to split your payment into smaller, interest-free instalments (typically paid every two weeks or monthly) or defer the full payment for 30 days.
Do they sell personalised items?
Yes, Benetton occasionally offers personalisation services on select garments, such as embroidering initials onto knitwear or t-shirts. Be aware that any custom or personalised items cannot be returned or exchanged.
Is there a student discount?
Benetton does not currently offer a permanent student discount through standard verification portals like UNiDAYS or Student Beans.
Does Benetton run seasonal sales?
Yes. The retailer runs major clearance sales twice a year (summer and winter) and participates in Black Friday events. During these periods, significant discounts are applied to seasonal fashion, including their premium wool knitwear and winter coats.
How to use your discount codes
- Browse the collections and add your chosen clothing or accessories to your shopping bag.
- Click the bag icon in the top right corner of the screen to view your order summary.
- Locate the box labelled "Discount Codes" or "Promotional Codes" before you proceed to the payment stage.
- Type or paste your code directly into the box.
- Click "Apply" to deduct the discount from your subtotal.
- Check that the price has dropped before entering your delivery and payment details.
