Delivery and returns
Standard Delivery: Free on orders over £120. For orders under £120, standard shipping costs £5.00 and typically takes 3 to 5 working days to arrive.
Express Delivery: Available for £10.00, providing faster transit times for urgent orders placed before the daily cut-off.
You can return unwanted items within 30 days of receiving your order. All items must be returned unworn, unwashed, and in their original packaging with all tags still attached. Online orders can be returned to any physical standalone Arket store in the UK completely free of charge. If you choose to return your items by post, you can use their online portal to generate a pre-paid return label, and a return postage fee of £1.95 will be deducted from your final refund.
Money saving tips
- Sign up for the Arket email newsletter to receive an instant 10% discount code to use on your first order, along with early notifications about sales and collection launches.
- Take advantage of the garment recycling program. Bringing old, unwanted clothes to an Arket store secures you a 10% voucher for your next in-store purchase.
- Verify your student or youth status to get a consistent 10% discount on full-priced clothing and homeware throughout the year.
- Return your online purchases to a physical Arket retail store instead of using the postal service to avoid paying the £1.95 return shipping deduction fee.
- Shop the dedicated "Sale" tab on the official website, especially during summer and winter clearance periods, to find discounts of up to 50% on seasonal clothing, footwear, and accessories.
- Pool your purchases together to ensure your basket total meets or exceeds £120, which automatically qualifies your order for free standard shipping.
FAQs
Do they offer a student discount?
Yes, Arket offers a 10% student discount. You can access this promotional code by verifying your student status through platforms like Student Beans or UNiDAYS.
What is the Arket recycling program?
Arket operates an in-store recycling program to reduce textile waste. You can bring clean, dry garments and home textiles of any brand to any physical Arket store. In return, you will receive a voucher for 10% off your next in-store purchase.
Are their clothes ethically made?
Yes, as part of the H&M Group, Arket is committed to fair labor practices and supply chain transparency. They publish detailed information about the factories and suppliers used to manufacture individual garments directly on their product pages.
Why isn't my voucher code working?
Check the specific exclusions attached to your code. Most Arket promo codes apply to full-priced items only and exclude sale stock, special designer collaborations, third-party brands, and gift cards. Additionally, promotional codes cannot be redeemed at the in-store Arket Café. Make sure the code is entered exactly as shown, with no trailing spaces.
Can I stack discount codes?
No, the checkout system only allows you to use one promo code per transaction. You cannot combine student discounts, newsletter welcome offers, and seasonal coupon codes on a single order.
