Money saving tips
- Sign up for the Helly Hansen email newsletter to receive an instant 10% discount code to use on your first full-price purchase, along with updates on seasonal sales and new collection arrivals.
- Shop the dedicated "Outlet" or "Sale" sections on the website to find discounts of up to 50% on technical ski jackets, sailing trousers, waterproof boots, and Lifa base layers from previous seasons.
- Take advantage of the free return service. If you are unsure of your sizing in technical jackets, ordering multiple sizes to test the fit at home carries no financial risk since return postage is fully covered.
- Verify your student, youth, or key worker status to secure a reliable 10% to 15% discount on full-priced performance gear year-round.
- Combine your family shopping or team up with outdoor buddies to ensure your basket total meets or exceeds £80, which automatically qualifies your order for free standard UK shipping and saves you the £4.50 delivery fee.
Delivery and returns
Helly Hansen offers several tracked delivery options for UK customers:
Standard Delivery: Free on all UK orders over £80. For orders under £80, standard tracked shipping costs £4.50 and typically takes 3 to 5 working days to arrive.
Express Delivery: Available for £7.90, providing faster transit times (usually 1 to 2 working days) for urgent orders placed before the daily cut-off time.
The brand operates a generous 30-day returns policy starting from the date you receive your package. To qualify for a full refund, all jackets, footwear, base layers, and trousers must be returned completely unworn, clean, unwashed, and in their original packaging with all retail tags securely attached.
UK returns are completely free of charge. You can register your return online through their official returns portal to generate a prepaid Royal Mail or Evri drop-off shipping label, or a paperless QR code for local drop-offs. Please note that return processing can take up to 14 days once the parcel arrives back at their warehouse.
FAQs
Do they offer a student discount?
Yes, Helly Hansen offers a student discount in the UK. You can claim your promotional code, which usually provides 10% to 15% off full-priced items, by verifying your active student status through Student Beans or UNiDAYS.
What is the difference between Helly Tech Protection, Performance, and Professional?
Helly Hansen categorizes its waterproof and breathable fabrics into three levels of performance to suit different activities:
- Helly Tech Protection: Designed for everyday wear and light outdoor use in rain or wind.
- Helly Tech Performance: Engineered for highly active outdoor sports like skiing, hiking, and sailing, offering higher breathability and waterproofness.
Helly Tech Professional: Built for extreme, long-duration wear in torrential conditions, trusted by mountain guides, professional sailors, and ski patrollers.
Do they offer an NHS or key worker discount?
Yes, Helly Hansen regularly provides a dedicated discount for key workers, which includes NHS staff, emergency services, and teachers. You can claim your exclusive voucher code by verifying your employment through portals like the Blue Light Card.
Does Helly Hansen apparel come with a warranty?
Yes. Helly Hansen offers a limited lifetime warranty on their technical outerwear, covering manufacturing and material defects. For other items such as footwear, accessories, and casual apparel, a standard two-year warranty typically applies.
Why isn't my voucher code working?
Check the specific exclusions attached to your code. Many general Helly Hansen promo codes apply exclusively to full-priced items and exclude sale stock, outlet clearance ranges, base layers, and professional sailing or mountaineering gear. Make sure the code is typed exactly as it appears, with no trailing spaces.
How to use your discount codes
- Copy the Helly Hansen discount code from this page.
- Go to the Helly Hansen UK website and add your chosen technical jackets, base layers, or footwear to your shopping bag.
- Click on the shopping bag icon in the top right corner of the page and select "Go to Checkout".
- On the checkout page, locate the order summary section.
- Find the text box labelled "Discount Code" or "Promo Code", paste your code into the box, and click "Apply" to deduct the savings from your order total before finalizing your payment.
